Q: How long does it take for Future Software Resources Nigeria Ltd. to process my application and set up my account?

A: Generally it takes 24 hours to set up your account after payment has been received.

Q: What control panel is offered with your hosting packages?

A: the client login are to login to PLESK. Make sure Control panel option is chosen in combo box.

Q: Can I select my own user account name?

A: Your main account user name is automatically generated and cannot be changed.

Q: I have been notified that my account has been set up but my site is still not active.

A: If you have received a notification e-mail and it's been over 48 hours, it means either that you did not point your domain name to the right DNS servers, or that your ISP's DNS server has not yet been updated. It generally takes 24 hours for domain names to become active.

Q: I have NOT been notified that my account has been set up and its been over 24 hours.

A: This could be caused by a provisioning error. If you have not received any e-mails from us after 24 hrs, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Q: Do you support MySQL?

A: Yes. We run MySQL server version 5

Q: How can I edit a mySQL database table without creating an application?

A: PLESK allows you to set up and edit MySQL tables through the use of SQL query language.

Q: Do you support CGI/Perl scripts?

A: Yes, every site comes with its own CGI-BIN to allow you to run your own perl scripts.

Q: How do I access webmail for my server?

A: All sites are equipped with web based e-mail, which can be accessed through http://webmail.yourdomainname.com. For further details, please revert to your sign up letter.

Q: Will I be able to send and receive e-mail through Futuresoft?

A: Yes! You will be able to send and receive e-mail through our servers. In technical terms, we provide both POP3 and SMTP capabilities.

Q: How do I use PLESK?